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Lumen Health · Healthcare · 2025
Patient onboarding, reduced to four minutes
A HIPAA-conscious intake platform replacing paper forms across 19 clinics with a single guided flow.
-88%
Intake time
19
Clinics live
4.8/5
Staff CSAT
The challenge
Intake averaged 34 minutes per patient across three disconnected systems, with staff re-keying data by hand.
Our approach
We mapped every clinical touchpoint, designed a progressive intake flow, and integrated the EHR with an audited event pipeline.
Stack
- React
- Node.js
- Supabase
- Zod
- AWS